A Google My Business listing is an important step that EVERY local business owner should take to help improve your Google rankings in the Local maps and in the organic search listings. It is also where consumers can find your contact information, details about your products and services, business hours, business reviews, photos of your business and more.
Get Started Creating Your Own Google My Business Listing Today
Here are all the carefully detailed, step-by-step instructions needed to get you up and running with your own Google My Business listing. Full credit for this great post goes to the good people at Growth.pro
Step 1: Open Google My Business Interface
Go to Google, enter Google My Business, and click on the first page on the listing.
Step 2: In the Main Page, Click on Manage Now
You will need to sign in to Google if you haven’t already.
Step 3: Enter Your Business Name
There are two possibilities.
- Your business hasn’t been registered yet. In such a case, you can enter your company name and click on ‘Create a Business with this name.’
- Someone already has submitted your business name to Google (Kudos, people care about you). If so, a box will pop out below with the name of your business, and then you can select it. Click on next.
Step 4: Add a Business Category
You can add both primary and secondary categories. Remember, this is a crucial part of setting up a Google My Business, and it affects the visibility when your prospects search for you. So, choose a category and sub-categories that best suit your business.
Step 5: Add Your Location
Before completing this step, you need to be clear on the difference between a Service Area Business and a Brick and Mortar Business.
WHAT IS A SERVICE AREA BUSINESS?
WHAT IS A BRICK AND MORTAR BUSINESS?
It is a business that has a physical store. Customers can come in and buy—for example, a grocery store.
In some cases, a business can be both a service area and brick and mortar. For example, a Pizza restaurant that also delivers to people’s homes.
First, indicate whether or not you want to add an address to be displayed publicly on your listing. Only select ‘Yes’ if you have a location customers can visit, like a store or an office.
Step 6: If you are a Brick and Mortar Business
You will be taken to another screen where you will be able to enter the address of your location.
Step 7: Tell if you are a Service Area Business
Select on ‘Yes, I also serve them outside my location’ if you are service area business.
If yes, you will then be taken to a new screen. Add the places you provide your services.
Step 8: Enter Your Contact Details
Enter your phone number and website address to help customers get in touch with you. If you don’t have a website, you can leave that section blank.
When adding your website, you need to make sure that you enter its name like you have done or plan to do in other listings. For example, if your site name is ‘newbusiness.com,’ if you have entered ‘https://mybusiness.com’ in Google My Business, you need to do the same on other web business listing platforms. Don’t do ‘https://www.mybusiness.com.’
The same goes for the business name and other information. For example, if your business name is My Business Private Limited in GMB, you need to have the same name and not something like My Business Pvt Ltd. in other listings. This is to ensure you don’t hurt your local SEO.
Furthermore, we also recommend you enter as much contact information as you can. You see, as more people contact you or visit your website through the local search listing, Google will improve your SEO ranking.
STEP 9: STAY IN THE KNOW
Indicate if you want to receive email updates and notifications from Google.
Step 9: Verify Your Business
Now that you have followed the above steps, it is time for you to verify your business. Google needs to make sure that you are the legitimate owner of the company.
You need to verify your business with a postcard in most cases. Email, phone, instant, and bulk verification are also available for a select few companies.
Verify By Mail (Postcard)
You see, many jurisdictions around the world require a physical address of a business. GMB expects you to enter this address on the listing.
When you choose to Verify by Mail, Google sends you a postcard on your business location with a unique identification number (pin) of five digits. This may take about five days or more.
After you receive the UEN, you can later sign back into Google My Business Account and then click on Verify Location and enter the number.
Once you receive your Postcard, you have 30 days to verify your location. Also, make sure you don’t edit the information about your business before verifying your location.
In some cases (mostly when it isn’t a brick-mortar business), you may be able to verify by phone or email. In such cases, you can get the code on your phone or email instantly and then Sign in to the Google My Business Account to enter it.
Also, if your business only revolves around a website, you can get instant verification if you have listed it in the Google Search Console.
Well, that’s it. It is everything that you need to do to get a Google My Business Account. Anyway, the real work starts now. You will need to optimize your business information to get more following.
STEP 10: HOURS
Use the sliders to indicate which days of the week you’re open, then add in your hours for each day.
STEP 11: MESSAGING
Google gives you the option to allow customers to message you directly through your GMB listing. While it’s not required, we highly recommend turning this feature on as it increases the likelihood that a customer will reach out to you.
STEP 12: BUSINESS DESCRIPTION
This is where you get to tell customers what your business is all about. The description is a great place to provide a brief overview of who you are, how long you’ve been in business, what services you offer, and any other information you think people should know.
How Can I Add My Shop Name in Google Maps?
You can also create a Google My Business listing with the Google Map. For that,
Step 1: Open Google Map.
Step 2: Right-click on any location on the map, and click on Add Your Business.
Step 3: After that, you need to follow the instructions on-screen. For more information, look at the above section, where we taught you the steps for opening Google My Business Account.
Google My Business Dashboard
The dashboard of the tool is simple to use and highly interactive. On the left-hand side,, you can see different categories and click on one of them will let you work on it.
In this category, you enter almost everything that your customer can see about your business.
Add Hours: Here, you enter at what time your office opens and closes.
Add Description: Instead of writing about your company, you should be focusing on the product you serve. A practical description is short, sweet and easy to understand.
Add Logo: You can design a logo yourself or hire someone professional to make it for you. You will need to upload an image file.
Custom Email: Notice how some businesses have their e-mail address such as @(nameofbusiness).com instead of @gmail.com? Well, you can do that too by linking with G-Suite.
Reviews: The verification process must be completed before customers can start reviewing your company. Your buyers can rate your service, and write what they thought about it. Also, you and other customers can reply to what they say.
Google My Business posts let you communicate with your customers by giving frequent information about events, discounts, offers, etc. So, if you have any news you want to share with your followers, you can always visit this section of the dashboard. This section also lets you review and edit your previous posts.
This section tries to get every little detail about your business.
Name: Your company name.
Location: The actual physical address of your office. Be very careful about this, because the site that you select will be shown in Google Maps.
Website: The link to your official website. You can add web addresses linking directly to different pages in your site.
Attributes: Secondary information about your business, such as type of venture, unique facilities, etc.
Store Code: It depends on your location. The store code usually is the correct registration number.
Labels: Google Ads Location Extensions Phone: You can add the Google ads phone to know how well your ads are converting into phone calls.
Close this Listing: This is the option you choose if you want to delete your company from Google My Business listing.
These are the analytics of how well your My Business account is doing to gather the following. Knowing the basics of insights is not tough, but learning to use them actually to grow visitors is. These are some common insights that should be known by everyone using Google my Business for small businesses.
Direct Searches: Number of times someone directly entered the name of your office in their search box,
Discovery Searches: Number of times people viewed your listing when they initially searched for one of the services you provide.
Branded Searches: Number of times customers searched for your brand.
Total Searches: Sum of every previous search.
Search queries are the phrases that let people discover your business when they type it in Google.
Views on Search: How many viewed your listing via Google search.
Map Views: Number of times customers viewed for you on the Google Map.
Total Views: Sum of the previous two views.
You can also check several other aspects such as image views, customer photos, etc.
Your customers can directly message you through the platform. You can view your messages and reply to them.
You can add a logo, cover picture, profile picture and even a video (virtual tour). Also, you can add other images of your location and service.
If you didn’t know, Google My Business also lets you create a website for your small business. And even that without coding.
You can add text, photos, and other multimedia items to design your website in pre-designed themes. However, you can’t expect a lot, and the site you create through the tool is elementary. Also, you can’t create a ‘.com’ domain but rather be left with a ‘. site.’
You can make your GMB Account accessible to multiple users given that you are not the only one managing the technical aspect of your enterprise.
The settings tab of the GMB lets you choose the language, preferred e-mail, notification about new information, etc.
You can display information from Google My Business if you are creating an advertisement for your small business. This includes putting the location below every Ad listing.
Creating an ad is with AdWords and GMB is comprehensive and straightforward. You can pick goals for your ad campaign:
- Call Your Business
- Visit your Storefront
- Take action on Your Website
Guide to Adding Multimedia on Google My Business
You can add photos and videos on Google My Business.
Adding Photos on Google My Business
Profile Photo: The main picture of your business. This is the picture that introduces you, i.e., the profile picture is the first picture you expect your prospects to see when they open your listing. The orientation is 250 x 250 px.
Cover Photo: A cover photo is wider, and it gives people more insight into the actual business area. It is behind the profile picture. A cover photo should have an orientation of 1080 x 608 px.
Other photos: These are other pictures apart from the profile photo and cover photo. You can upload your own photos, and at the same time, there can also be user-generated pictures that your customers uploaded. The aspect ratio of shared images is 497 x 373 pixels.
How to Manage Pictures on Google My Business?
To delete a photo, that you uploaded, visit Google My Business and navigate to photos. Click on the photo that you uploaded, and on the top right, you can select on delete.
Remember, you can only delete the pictures that you uploaded by yourself. In case you want to delete a photo uploaded by others, you need to report it. The process is simple as well, open the picture and on the top right, choose report photo. The process may take some time, and Google will look at the significance of your claim.
Guidelines for Adding Photos on Google My Business
- The file size can be between 100kb and 5MB.
- You have two options: JPG and PNG. We recommend you choose the first one because JPG images tend to be lesser in size and better quality than PNG.
- The minimum resolution is 720px720p.
- You shouldn’t use a lot of filters on the picture. The idea is to let the viewer see your business area like it is in reality.
Inserting Videos on Google My Business
Adding videos is straightforward. Just go to photos and click on the video link. Here are guidelines for attaching a video on GMB:
- It should be 30 seconds or shorter.
- The file size can’t be more than 100MB.
- You should upload in at least 720p resolution.
- The video should be relevant.
Google My Business Hacks for Small Businesses to Get More Following
Fill Every Information in the Listing
You will need to have a complete profile, i.e., tell your customers everything you can with the platform, Fill in your name, location, business description and hours. Add your logo and don’t move forward until the listing is complete 100%.
Create Timely Posts
Remember that Google assesses how active the owners are while ranking businesses through its list. Thus, you should consider adding at least one post a day if you expect good results in the search rankings.
Ask for Reviews
Google not only sees the rating but also matches keywords with reviews while ranking corporations. For example, say that someone has written that your department store is the ‘best shop in (your area).’ Then, the next time someone types in ‘best shop in (your area),’ Google considers giving your list a better ranking.
So, about the reviews, you should first request your regular visitors to write something about. You should request them in person; doing it will make them more willing to help you.
Important: Do not give incentives in exchange for a good review as this is against the Terms of Service of Google.
Add Professional Photos
We don’t need to explain this. Attractive photos of your business place is a must if you want people to be interested. You could even consider hiring a professional photo company to take pictures for you; it will turn out to become a good investment.
The Best One Among them is Your Profile Picture
Some prefer a photo of their premises while some choose their logo as a profile picture. Either way, remember that your profile picture is the first thing a potential customer sees about your company so you can’t afford to make any mistake.
A Video Tour
This one is optional, but it helps. Some offices might not want to disclose their entire premises without clients visiting them first, which is fine as well. Just look out for what works the best for you.
Google My Business Support
We have told you almost everything that you need to know about Google Adwords for small businesses. However, if you are still confused, you can visit the support section of the site. There you can find answers to frequently asked questions, and if nothing solves your inquiry, you can directly contact their associates.
Does Google My Business Cost Money?
No, it doesn’t cost money to set up or use the features of Google My Business.
Using Google My Business for Small Businesses is easy, and doing it effectively promises results. Thus, you should be willing to learn everything about the tool if you are a small business owner.